Power of Appreciative Inquiry
The Power of Appreciative Inquiry: A Practical Guide to Positive Change, 2nd Edition
Diana Whitney, Amanda Trosten-Bloom. Berrett-Koehler Publishers, Inc. (2010),ISBN 9781605093284, Paperback, $32.95
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The Power of Appreciative Inquiry describes the wildly popular approach to organizational change that dramatically improves performance by engaging people to study, discuss, and build upon what’s working, rather than trying to fix what’s not. Whitney and Trosten-Bloom provide a menu of eight results-oriented approaches to AI, along with case examples from a wide range of organizations to illustrate Appreciative Inquiry in action. A how-to book, this is the most authoritative and accessible guide to the newest ideas and practices in the field of Appreciative Inquiry since its inception in 1985.
To write the second edition, Whitney and Trosten-Bloom conducted an appreciative inquiry with first edition readers. At the urging of these readers, this edition includes a totally new chapter on community applications of Appreciative Inquiry, along with new examples, tools, and tips for using AI to create an enduring capacity for positive change.
Table of Contents:
1. What is Appreciative Inquiry?
2. A Menu of Approaches to Appreciative Inquiry
3. Eight Principles of Appreciative Inquiry
4. Appreciative Inquiry in Action: From Origins to Current Practice
5. Getting Started with Appreciative Inquiry
6. Affirmative Topic Choice
7. Discovery: Appreciative Interviews and More
8. Dream: Visions and Voices of the Future
9. Design: Giving Form to values and Ideals
10. Destiny: Inspired Action and Improvisation
11. Appreciative Inquiry: A Process for Community Planning
12. Why Appreciative Inquiry Works
In praise of The Power of Appreciative Inquiry
The Power of Appreciative Inquiry is a practical, down to earth guide to a compelling and rich methodology. Appreciative Inquiry invites the whole organization to engage in analyzing and understanding the best of what they are now, using the resulting insight as a basis for visualizing powerful, large scale change. Through the AI process, individuals, work groups, organizations and even communities can become engaged and empowered – which leads to positive changes not previously imagined. Anyone wishing to explore the potential of Appreciative Inquiry will find this book to be an excellent resource and an ongoing reference.
Darlene Van Tiem
President
International Society for Performance Improvement
We would like to thank Diana Whitney and Amanda Trosten-Bloom. Their book, The Power of Appreciative Inquiry, along with Diana’s kind visit and several workshops, has greatly changed the way organization development is practiced in Japan. Many Japanese companies and the government were struggling with deficit-based approaches to change management. The members of the organizations, who came to know AI are now moving forward with a lot of energy, happily and productively.
Kunio Takama
President, Human Value Inc.
Japan
The Power of Appreciative Inquiry changed the way I approach my clients. It’s been one of my best investments! It clearly describes Appreciative Inquiry’s theoretical background; but it’s also a practical guide on how to use AI as a powerful tool for organizational change and development.
Carlos Aguilera Muga
Founder and Managing Director
Gestar Blanchard International Group
Santiago, Chile
In order to make real the proposition that ‘a better world is possible,’ we must construct new forms of social interaction; and that requires individual, group, organizational and social transformation. Appreciative Inquiry is a very helpful tool in that endeavor. But to get beyond the affirmations, we need a guide that describes the philosophy and practice. The Power of Appreciative Inquiry does just that. I agree with Cooperrider that there is ‘nothing Pollyannaish here.’ This book has inspired us to bring together a group of people to continue and deepen the advances achieved in our social development. Thank you Diana and Amanda for your act of love.
Patricia Arenas Bautista, Ph.D. Psychology
Coordinator, Community of Learning on Human Change
Havana, Cuba
The Power of Appreciative Inquiry, more than any other book, inspired positive change in our personal and professional lives. The book was the perfect resource to help us imagine and then build a future based on the best of our past. We now rely on Appreciative Inquiry to work with our clients throughout Latin America and the US.
Jeff Jackson & Maurice Monette
Co-Directors, The Vallarta Institute
Mexico
This is the seminal guide to the theory and application of Appreciative Inquiry. Consultants, coaches, facilitators, and change leaders all support human systems in moving towards new and positive possibilities. This influential book clearly articulates the essential principles and practices for accessing and mobilizing these possibilities.
Doug Silsbee
Author, Presence-Based Coaching
Appreciative Inquiry was the catalyst for a positive change in customer service at British Airways in North America. The use of Appreciative Inquiry … transformed the entire organization in ways that we could not have imagined. Now, our managers use Appreciative Inquiry techniques in dealing with issues that confront them on a day-to-day basis. This book will be a great tool for them.
Dave Erich
Executive Vice President
British Airways
The Power of Appreciative Inquiry is the best, most comprehensive book on the subject that I have encountered. It is a terrific ‘handbook’ for people just learning about Appreciative Inquiry, for those who want a reference book or those that wish to get re-acquainted with the subject: a must for anyone who is interested in Appreciative Inquiry.
Tenny Poole
Former Vice President of Human Resources
Experian Americas Credit
Of all the books on Appreciative Inquiry that I use for my clients and consulting work, The Power of Appreciative Inquiry is the book I recommend and return to for its clarity, accessibility, and application to the real world of organizations. This book embodies core messages of Appreciative Inquiry, encouraging and enabling people to be positive, to build strong and productive relationships, and to dream about what is possible.
Alan Briskin
Co-author: The Power of Collective Wisdom
The Power of Appreciative Inquiry is the best book written on the powerful change process of Appreciative Inquiry. It is easy to read and easy to use. I highly recommend it.
Sabine Bredemeyer
Consultant, Germany
Amanda and Diana have co-created, tested and enhanced processes for positive change for many years. Processes that call people, organisations and communities to higher ground – beyond common ground. Their work, including this revised edition, is congruent with the people they are. They don’t just talk about AI, they live it! That is what makes The Power of Appreciative Inquiry so compelling and impactful.
Max Hardy
Director, Twyfords
Australia
At last –the quitessential guide to Appreciative Inquiry, for the experienced practitioner or the novice.
Jean Moore
Executive Director, Workforce Development
Verizon
Author: Reconnecting with People
Au-delà de comprendre les bases de l’AI ce livre m’a fait traverser l’Atlantique plusieurs fois pour rencontrer ses auteurs, percevoir l’AI au-delà des mots. Bon voyage au cœur de l’AI…
[“Beyond understanding the bases of AI this book made me fly over the Atlantic several times to meet its authors, understand AI beyond words. Have a nice trip at the heart of AI…”]
Philippe Poulin
Oxigen Consulting
France
This new book is as exciting as a brand new box of crayons—the one with 64 colors. As people, we become hopeful and empowered when we are connected with others around common yearnings. These are the kind of conversations we need to have—and this book will help you figure out how to do it. Thank you, Diana and Amanda, you enrich my life.
Kathleen D. Dannemiller
Founder, Dannemiller Tyson Associates
Author: Whole Scale Change
Heartfelt, sincere, essential and effective describe this important book. It adds years of experience to a classic about revealing the potential human communication holds. The skill set provides enormous leverage for producing results beyond expectation. We can all use it!
Stewart Levine
Author: Getting to Resolution, The Book of Agreement
and Collaboration 2.0
The Power of Appreciative Inquiry is sage, thorough and practical guidance to help answer the essential question, how do we build a more appreciative world?
Marilee Adams, Ph.D.
Author: Change Your Questions, Change Your Life
I read this book one weekend, and felt inspired! The authors’ clear writing summarizes the rigorous underpinnings of Appreciative Inquiry (AI) in psychology and sociology and in the maturing methodologies that have emerged in AI practice, yet the book is eminently accessible. The book also does a good job of integrating theory and practice, so has widespread practical application for those who want to implement the appreciative inquiry process. By making Appreciative Inquiry more transparent, the authors encourage us to be part of the contagion. I have heartily recommended the book to clients and colleagues.
Bea Mah Holland
Author: Appreciative Leadership: In the Eyes of the Beholder