February 4, 2005

APPRECIATIVE INQUIRIES
for February, 2005

Appreciative Inquiries Newsletter by Corporation for Positive Change, Issue 8

“Though I do not believe that a plant will spring up where no seed has been, I have great faith in a seed.  Convince me that you have a seed there,and I am prepared to expect wonders." - Henry David Thoreau

Wintertime is the time for nurturing the seeds of spring, and for nurturing the seed of good – the positive core – that resides within us.  Over the past months, CPC has been nurturing its positive core, continuing to consult, teach and write . . . continuing to build our capacities to facilitate positive change in individuals and organizations around the world.

CPC Consulting and Speaking News

Cardiovascular Partners Planning Meeting

IMAGINE what we could accomplish if we collectively focused our individual missions…on actionable, measurable, concrete, health-system goals for inpatient and transitional cardiovascular care. Goals that can be achieved if we work together. Goals that cannot be achieved individually.

In response to this invitation, 33 of the nation’s leading healthcare organizations assembled on Wednesday, January 12, 2005 at the Heart House in Bethesda, MD. Among attendees were leaders from the Centers for Medicare & Medicaid Services, Institute for Healthcare Improvement, Joint Commission on Accreditation of Healthcare Organizations, VHA Inc, National Committee for Quality Assurance, Agency for Healthcare Research and Quality, Premier and more. An historic alliance has been forged. Alliance members are moving forward on several actionable, measurable inpatient cardiovascular goals that were selected in conversations on January 12. Amanda Trosten-Bloom and Susan Wood enlisted Gerry Gorelick as a consulting partner in designing and leading this endeavor.        

On January 18, Jackie Stavros and Dan Saint presented Appreciative Inquiry in Action: Discovering Your Organization’s Positive Core to the Detroit Chamber of Commerce CEO Roundtable. This group of 12 CEO’s from Plymouth and surrounding cities in Southeastern Michigan came to this monthly meeting to learn how they might apply Appreciative Inquiry to their organizations’ leadership, productivity and morale. Following the meeting Nick Schultz (President, Sealant Equipment and Engineering, Inc., Plymouth, MI) stated, "Your talk was right on the mark.We all came away with a much better 'appreciation' of how to communicate with others to accomplish our goals, using this profound approach called AI."

The graphic “map” that will travel from Coordinating Team to City Council to Community Conversations. To maintain momentum throughout this complex 10-month initiative, consulting partner Alchemy has rendered this and other visual records.

City of Longmont, CO held its two-day Coordinating Team meeting right after the holidays. Along with Barbara Lewis (Catalyst Consulting) and Dale Rademacher (Director of Water/Wastewater Utilities), Amanda Trosten-Bloom facilitated a 35-person team consisting of citizens, community activists, business leaders, city employees and students. The group selected inquiry topics, drafted questions, identified stakeholders and launched the first wave of inquiry that will result community-supported strategic policies to enable the city to become a mature, sustainable community. 

Amanda Trosten-Bloom was the featured speaker at this month’s Center Director’s Colloquia Series at the Goddard Space Flight Center in Greenbelt, MD. Her topic, The Power of Appreciative Inquiry drew approximately 75 NASA engineers, scientists, and staff – along with visitors from surrounding businesses and non-profits. The presentation, followed by small gatherings and workshops, explored the role that Appreciative Inquiry could play in nurturing the organizational transformation that is under way across NASA. 

Susan Wood speaks on February 16, 2005 to the Philadelphia Human Resource Planning Group as part of a combined Appreciative Inquiry and Emotional Intelligence program. Jey Auritt, a coach specializing in Emotional Intelligence is Susan’s co-presenter. Location: Conshohocken Marriott, 7:30–10:00 a.m. To register, call 215-851-0701.

Our new book is out!  Appreciative Team Building: Positive Questions to Bring Out the Best in Your Team is now available on amazon.com and the on-line Barnes & Noble store. This short self-help book provides your team with everything it needs to discover the keys to past successes and future possibilities. Learn how to enhance your team’s performance by igniting engaging conversations.  For more information visit our web site: http://www.positivechange.org/books_tapes_CDs.html

 

 

 

CPC Certificate Program: Appreciative Inquiry and the Practice of Positive Change

We’ve scheduled the 2005 practice sharing dialogues for participants in the CPC Certificate program!  Register for the program now and be part of these calls:

  • February 15 (CPC host: Diana Whitney)
  • April 15 (CPC host: Jim Ludema)
  • June 15 (CPC host: Mike Mantel)
  • August 15 (CPC host: Jackie Stavros)
  • October 11 (CPC host: Amanda Trosten-Bloom)
  • December 15 (CPC host: Susan Wood)

To join this illustrious network of positive change practitioners, download the Application Form and return it by mail, e-mail or fax. Upon receipt of your registration, we will immediately add you to our Certificate Program e-mail list.

For more information, contact Corporation for Positive Change at 505-751-1232 or email: office@positivechange.org.

"Having completed the CPC Certificate program, my ability to use AI in multiple ways has been raised to a new level. I really understand the AI process, and can use it in many different ways with skill and confidence."

Belinda Rinker

 

Dear CPC: a source for ongoing capacity-building, questions and answers

When I was recently using Appreciative Inquiry with a group, I noticed that their energy dropped when we moved from an active Dream activity (where they envisioned an exciting future) into Design and Destiny. The prospect of action planning seemed to drain the life out of the group. It was hard for them to focus on what they wanted to create and how to approach it. What can be done to tap into the energy of the stories and dreams to make Design and Destiny as alive and energizing as Discovery?

Sincerely yours,
Bonalyn Mosteller, Ed.D.
Bonalyn Mosteller Associates
Phoenixville, PA

Dear Bonalyn:

Yes, energy does shift at different places during Appreciative Inquiry process. There's something special about each phase: the closeness and wonder of Discovery conversations; the excitement of Dreaming about a remarkable future; and the pragmatic nature of design and planning. This is natural and expected. And, it's good to have people are engaged and focused all along the way. A couple of ideas to keep energy flowing:

  • Recall stories, even briefly, after Dreaming. Take time to revisit two or three selected stories that point the way to the desired future. Talk about how they relate to Dreams, and then move forward with the memory and resonance of the stories. That tends to lift energy and give focus.

  • Build reflective time after Dream for people to absorb what they have expressed about what that they want most.

  • Diana does a great activity for Design, where she asks people look at the building in which they are meeting in to identify the design principles, and how they, as inhabitants, experience these principles. In 10 minutes people gain insight into the significance of design principles. They can identify principles that will make their Dream/Vision come to life. That bit of structure helps organize a way to plan what they will do.

  • And you might plan a break – where everyone can go outside, take a 15 minute walk, or sit (possibly in silence). Sometimes we need time to reflect and change our focus to get ready to move ahead.

Susan O. Wood
for the CPC Consulting Team

Do YOU have a question for CPC? If so, contact us at office@positivechange.org. We will answer it in a future Appreciative Inquiries.

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Upcoming Educational Opportunities

***REGISTRATION DEADLINE IS PENDING***

AI in Action, Boulder, CO, March 2-4, 2005. EARLY BIRD DISCOUNT APPLIES UNTIL February 7. Want to build on your experience as a leader of positive change? Go deeper, faster and farther with Appreciative Inquiry? In this intermediate workshop, Amanda Trosten-Bloom and Mike Mantel will help you identify and build upon your strengths as an AI practitioner. Explore a variety of approaches for applying AI at different levels in an organization, community and across our world. Revisit and deepen your practice of AI using your own projects and the projects of other participants as case examples. Hear about best practices and new horizons, as well as variations of the AI 4-D model and AI principles in theory and practice. Discover new ideas, approaches and frameworks for building your capacity and impact as an AI change agent. Previous attendance at a Foundations-level Appreciative Inquiry workshop, as well as experience applying the AI approach to at least one project, is required. For information and to register contact Corporation for Positive Change at 505-751-1232 or email: office@positivechange.org.

What participants are saying about AI in Action:

AI in Action is a dynamic course that absolutely exceeded my expectations!  The combination of pre-work, rich discussions, and case studies stretched my capacities as an AI practitioner.  Within a day, I had applied what I learned to my job.

Barbara Bitondo
The World Bank

AI in Action has built on what I learned in the Foundations course. It gave me case studies and alternative methods of design, so now I am ready to “fly with AI.”

Diana Sadighi
Director, Human Resources
Hunter Douglas Window Fashions

Appreciative Leadership Development Program, Taos, NM, April 4-7, 2005. EARLY BIRD DISCOUNT APPLIES UNTIL March 4. At last – an AI workshop for executives and managers! Facilitated by Diana Whitney and Jim Ludema this is a strength based leadership development program. It is a must for leaders who wish to identify and enhance their strengths and appreciative capacities for collaboration, affirmation, and inspiration. This is a perfect program for leaders of large scale change. For information and to register contact Corporation for Positive Change at 505-751-1232 or email: office@positivechange.org.

What participants are saying about Appreciative Leadership Development Program:

This was a life altering experience. I not only got in touch with my strengths as a leader but really got in touch with who I've been "being" as a leader and what is effective about it as opposed to what I've been "doing" as a leader. I loved how we took the different data points and used them to take a look at ourselves and what we're up to as leaders. I am completely re-inspired as a leader and feel very supported and connected with my colleagues. Thanks.

Tish Wilson
Vice President
Community Development Institute

The Appreciative Inquiry Summit, Chicago, IL, June 13-16, 2005. EARLY BIRD DISCOUNT APPLIES UNTIL May 13. Jim Ludema and Diana Whitney, lead authors of The Appreciative Inquiry Summit: A Practitioners Guide for Leading Large-Group Change, are still accepting participants in this workshop for consultants and leaders who wish to learn the principles and practice of applying AI to large group meetings (50-2000 people) and whole system transformation.

This practical and inspiring workshop includes a thorough introduction the AI Summit methodology; a series of case stories and videos based on Jim and Diana’s work on how to design and facilitate large group AI Summits in corporate, non-profit, and international settings;, and rich discussion of applications of the AI Summit to strategic planning, culture change, exceptional customer service, vision and values clarification, global organizing, and reinventing businesses, communities and complex social systems such as health care. An important feature of this workshop is its practical application segment. Over the course of the workshop, Jim and Diana will work with you to design an AI Summit process for a specific project or idea of interest to you. Prior attendance at the Appreciative Inquiry workshop, "The Foundations of Appreciative Inquiry," is required. For information and to register contact Corporation for Positive Change at 505-751-1232 or email: office@positivechange.org.

What participants are saying about The AI Summit:

This event provided a forum to discuss and develop detailed plans for our upcoming summits on Sales and Service. It was interesting to hear from other groups who were using the tool in a variety of applications. The facilitators ensured that all participants made progress and received input and suggestions from the group.

Rita Sly
Project Manager
First Caribbean International Bank

With participation in The AI Summit Workshop, I now see how this wonderful, reaffirming methodology can be applied to Large Scale Change efforts. It's all-inclusive of not only the people, but also all aspects of where they're coming from, how they view the topic, and what they dream possible for the future of the topic. Staying focused on the possibilities is not only fun & rewarding, it's also engaging and creative in a way that creates the space for unanticipated outcomes. And, Jim and Diana are masters at it, which made it even more of a pleasurable experience.

Jean Tully
Consultant
Tully Consulting

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Books and Publications

Check out the full listing of leading books on Appreciative Inquiry and positive change by CPC consultants:

Also, look for The United Religions Initiative: Birth of a Global Community: Appreciative Inquiry in Action by Sally Mahe.

Finally, follow this link to the AI Practitioner: the only newsletter on the practice of Appreciative Inquiry. Published quarterly by Anne Radford in London, the AIP features articles on such diverse topics as AI and strategic planning, AI in Health Care, and AI in the K-12 school system. The $28 subscription fee is modest, and well worth it.

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About CPC

Corporation for Positive Change (CPC) is dedicated to the design and development of Appreciative organizations - those capable of sustaining innovation, financial well-being and market leadership by inspiring the best in human beings. CPC provides consultation and training based on the principles and practices of Appreciative Inquiry. For more information about CPC, or to contact any of our principal consultants, please visit our Web site at www.positivechange.org.

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